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About online supply

Buying contact lenses online

The optical profession has identified the following key demands of online suppliers...all of which daysoft meets.

Key things to look out for...

Does your internet supplier ensure your lenses are genuine, not counterfeit..?
Yes, daysoft.com is unique among internet retailers in having full traceability from raw materials through lens manufacture to the end-user. We only supply lenses made at the Daysoft Limited facility in Scotland. The lenses are CE marked and 93/42/EEC Medical Devices Directive compliant.
Does your online provider supply appropriate information..?
Yes, our website FAQs deal with many aspects of safer contact lens wear. We also remind customers of the importance of regular aftercare. For further questions our Customer Care team is waiting to take your email or call. This is backed up with the Professional Services of our General Optical Council registered optometrist.
Does your retailer offer advice about how to complain about its products or services..?
Yes, our Customer Care Team is there to help. Please see the Contact Us section about how to get in touch . If you do have a problem, we are confident we can fix it...and every order is still backed by our no hassle money-back promise.

*We also ask all wearers to confirm that they have a valid, unexpired contact lens prescription and if they are under 16 years old, to confirm that there is parental consent for the order.  We do not sell zero powered (cosmetic) contact lenses.  

Daily disposables such as daysoft® are known to be the safest way to wear contact lenses.  For some useful tips regarding safer contact lens wear, please read on...

✔ Please do...

  • Have regular check-ups as advised by your optician
  • Wash and dry your hands before inserting or removing your lenses
  • Always apply the same lens first to help avoid mixing them up
  • Check lenses are not inside out before inserting
  • Check lenses are intact before inserting
  • Always handle lenses carefully to avoid damage
  • Insert lenses before applying make-up
  • Take out your lenses before removing make-up
  • Close your eyes when using hairspray or aerosols
  • Discard lenses if they pass the expiry date shown on the foil
  • Remember daily disposables are for single use only
  • Keep a spare pair of lenses with you
  • Always have spare glasses with an up-to-date prescription

Remember, if you feel discomfort, notice anything unusual about your eyes or think your vision is not as you would expect, consult your contact lens optician for advice.

✘ Please do not...

  • Use tap water, or any other water, on your lenses
  • Wet your lenses with saliva
  • Insert a lens if it you drop it
  • Insert a lens that looks dirty or damaged
  • Continue to use your lenses if your eyes feel discomfort, vision is not as you would expect or if you notice anything unusual about your eyes 
  • Sleep in your lenses
  • Swim in your lenses without goggles (same goes for hot tubs, water sports etc.)
  • Wear lenses in the shower unless you keep your eyes firmly closed
  • Use any eye drops without first seeking advice from your contact lens optician
  • Share contact lenses with other wearers
  • Re-use your contact lenses

 

If you still have questions about wearing your lenses, please email CustomerCare@daysoft.com

daysoft® lenses

daysoft SILK logo

daysoft in SILK solution

SILK solution is an enriched saline solution for enhanced comfort and moisture throughout the day

SILK contains the eye’s natural lubricant, Hyaluronan, which can hold up to 1,000 times its weight of water, keeping your eyes moist all day

daysoft CLASSIC logo

daysoft® in CLASSIC solution

CLASSIC solution is a simple saline solution, with no added moisturisers

CLASSIC solution can be particularly beneficial to allergy sufferers and people with sensitive eyes


Money-back promise

Money-back promise

Both of our lenses are available at the same unbeatable price and every purchase is backed by our no quibble money back promise. This means you can try daysoft® lenses and if you aren't happy with your purchase you'll be refunded.

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