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Delivery

Convenient and environmentally friendly

Your contact lenses will be delivered at your convenience in an ultra slim, environmental and letter box friendly pack.

Easy delivery

Innovative packaging

Our innovative packaging has been designed to be letterbox friendly, so you can get your lenses delivered even if you aren't around, ensuring a hassle-free, safe and secure delivery direct to your home or office.

Remember our total price always includes delivery to your home or office. With daysoft the price you see is exactly what you pay.

Royal Mail logo

Standard Delivery: Royal Mail

Orders are delivered by the Royal Mail postal service.

Please allow 3 - 5 business days (excluding Saturday and Sunday)

Orders received after 4pm will be despatched on the following business day.  Business days are Monday to Friday, excluding public holidays.

Express Delivery: DPD Precise Next Day

Delivery times between 8am to 8pm Monday to Saturday (5pm to business addresses). Delivery can also be scheduled for Sunday via the DPD website or App.

As well as receiving a tracking number once your order has been picked, DPD will send an Email and SMS the day before delivery so you can select your preferred 1 hour time slot. Preferred 1 hour time slots are available between 11am and 5pm. 

Wherever possible, DPD will put your order through your letterbox should there be no one at home and you have NOT selected a 'Safe Place' or alternative delivery location through the DPD website or App.

This is a 2 day service to Northern Ireland, the islands and the following Postcodes:
AB36-38, AB55-56, HS1-9, IM1-4, IV1-28, IV30-32, IV36, IV40-49, IV51-56, IV63, KA27-28, KW1-17, PA20-49, PA60-78, PH20-26, PH30-44, PH49-50, PO30-41, and ZE1-3.

Due to limited on-island collection services, we recommend that customers on the Isles of Scilly (TR21-25) choose standard Royal Mail delivery, not express with DPD.

 

Please note: Orders placed after 4pm will not be shipped until the following business day.

Please note: DPD are unable to deliver to PO Boxes.

Problems with delivery?

We are sorry if you have had any issues with the delivery of your daysoft® lenses. Please get in touch with our customer care team to resolve any problems.

Contact us

Just to say the lenses arrived promptly and I'm 100% satisfied with the service, delivery and comfort of the Lenses. Thank you very much and shall definitely be ordering again.
Money-back promise

Money-back promise

Every purchase from daysoft® is backed by our no quibble Money back promise. This means you can try our lenses and if you aren't happy with your purchase you'll be refunded.